Neutrino
SolutionsAccessHub
Solution

AccessHub

The AI-powered hub operations suite.

AccessHub modernizes every stage of hub work. Purpose-built apps share a common AI layer (Hub AI), a canonical case model, and an audit-ready control plane.

Hub Service ProvidersPharma Patient ServicesSpecialty Pharmacy
accessfabric.neutrino.health / accesshub/case-intelligence
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Case Intelligence command center — synthetic data only.
Operating model

Intake → Investigate → Coordinate → Act → Learn

Every AccessHub app plugs into the same case lifecycle — a canonical model your whole hub shares.

1
Intake
Fax, portal, API, EHR — all normalized into a canonical case.
2
Investigate
Benefits, policy, and patient context attached automatically.
3
Coordinate
Work routed by priority, complexity, and SLA risk.
4
Act
Agents assisted by copilots; agents escalate uncertainty.
5
Learn
Outcomes feed model retraining and rule refinement.
One suite, shared core

Every hub workflow, AI-native

Each app is purposeful and self-contained — together, they replace the stack of point tools most hubs run today.

Intake AI
The front door of the hub

Multi-channel intake that turns fax, portal, email, API, and EHR referrals into clean, structured cases — automatically.

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Case Intelligence
The command center for every case

A unified case workspace with AI-assisted triage, risk scoring, next-best-action, and an insights command center for leadership.

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Access Intelligence
Market access, in real time

A payer directory, policy library, plan explorer, and coverage posture intelligence — surfaced where access decisions happen.

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Affordability Intelligence
Financial barriers, proactively solved

Copay forecasting, foundation matching, PAP eligibility, and barrier heatmaps — so patients don't abandon therapy over cost.

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Field Intelligence
The field force, AI-assisted

Territory management, account risk scoring, HCP heatmaps, and action planning for field reimbursement managers and account teams.

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Channel Intelligence
SP network, under control

Specialty pharmacy network visibility, referral funnel analytics, SLA dashboards, exception management, and allocation planning.

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Finance & GTN
Program economics in real time

Executive dashboards, GTN analysis, copay forecasting, denial impact modeling, and budget governance for patient services programs.

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Governance
Master data and compliance, managed

Program configuration, HCP network management, dataset registry, admin controls, and audit trails for enterprise hub operations.

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HCP Portal
A provider-facing hub surface

A clean, secure web portal for prescribers and clinic coordinators — enrollments, fax upload, task inbox, messaging, adherence, and notifications.

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The intelligence layer

Hub AI powers the suite

Hub AI is the shared AI platform under every AccessHub app — intake, risk, NBA, copilots, data quality, HITL, and governance — with model registry, prompt studio, and audit built in.

What Hub AI brings
  • Shared AI services. Intake AI, Risk, NBA, Routing, GenAI Copilot, Data Quality — reusable across apps.
  • Unified HITL. One review-queue framework powers every app.
  • Model & prompt registry. Versioning, A/B testing, rollback across the stack.
  • Closed-loop learning. Outcomes route back into retraining and rule tuning.
See it running

Pick an app — we'll show it working on your scenarios.

A focused 45-minute demo against patient services scenarios that mirror your environment.