Neutrino
Platform

Enterprise-grade architecture for Patient Access.

Every Neutrino solution runs on the same five layers — interoperability, data, orchestration, AI, and experience — with a shared ecosystem model across every actor in Patient Access.

Architecture

Five layers, one fabric

Every Neutrino solution runs on the same five layers — so intelligence compounds and integrations never get rebuilt. We share the shape of the system; internal schemas and models come up under NDA.

Composable, not monolithic

Four solutions sit on one foundation. Adopt one; the others slot in without rework.

AI is a layer, not a feature

Rules, ML, LLM, and HITL are first-class services — shared across every solution, governed centrally.

Deep dive on the AI Layer →
Canonical semantics across actors

One vocabulary for enrollment, benefits, PA, fulfillment, and outcomes — so handoffs stop leaking context.

Observable, top to bottom

Every event traced through every layer. When a handoff breaks, you know exactly where.

Privacy-scoped by design

PHI minimization, role-scoped access, and audit-grade lineage baked into the data path — not bolted on.

05
Experience Layer
Embedded widgets · Agent copilots · Admin consoles
04
AI Layer
Rules → ML → LLM → Human-in-the-loop
03
Orchestration Layer
Canonical Patient Access model · Event routing
02
Data Fabric
Longitudinal journey · Identity · Lineage
01
Interoperability Fabric
EHR · Hub · SP · Payer · Pharma adapters
Conceptual reference — internal specifications not shown.No PHI · Synthetic visuals only
4
Solutions on one foundation
1
Canonical model, every actor
3
Deployment modes: embedded, sidecar, API
Canonical + Longitudinal

One shared model of the Patient Access journey

The Orchestration Layer and Data Fabric share a canonical model — a shared vocabulary for enrollment, benefits, PA, fulfillment, and outcomes across every actor.

Canonical entities
Patient, case, therapy, benefit, and event — the nouns every actor agrees on. Defined once, used everywhere.
Longitudinal reconstruction
Every event stitched across time and systems so the journey can be replayed end-to-end.
Identity resolution
Deterministic + probabilistic matching so the same patient isn't three records in three systems.
Lineage + audit
Every data element traces back to its source, with access logs that satisfy pharma-grade governance.
The ecosystem

Every actor, connected by the fabric

Patient Access is an ecosystem — not a user. Neutrino is the connective tissue so each actor does their best work while the ecosystem stays coherent end to end.

Pharma
Patient services sponsor
Needs
Outcome visibility, faster launches, lower abandonment.
Contributes
Program design, reimbursement support, therapy specifics.
Hub
Case operations
Needs
Scale without linear headcount; proactive intervention.
Contributes
Intake, benefits investigation, coordination, case management.
Specialty Pharmacy
Fulfillment + adherence
Needs
Clean referrals, PA certainty, continuity of care.
Contributes
Fulfillment, clinical support, adherence signals.
Provider
Clinical decision + documentation
Needs
Minimal PA friction; clean status back to the office.
Contributes
Prescriptions, clinical documentation, signatures.
Payer / PBM
Coverage + utilization management
Needs
Complete, policy-compliant submissions.
Contributes
Coverage decisions, policy, formulary signals.
Security + compliance

Built for pharma-grade trust

Privacy-by-design runs through every layer — PHI stays where it belongs, lineage is always visible, and every surface is auditable.

PHI minimization

Aggregate and de-identified views wherever possible; role-scoped access everywhere else.

Auditability

Every data access and every AI output is logged with full lineage.

Tenant isolation

Strong boundaries between pharma sponsors, hubs, and SPs.

Next step

Go deeper under NDA.

We run architecture briefings with enterprise platform and security teams — covering internal models, AI governance, and deployment topologies.